Learn more about Halo Call Center from Telkomsel
Nowadays, it is certain that everyone needs a contact center, such as the Halo call center for those who are users of the Telkomsel provider. Because it is very important for a business to provide customer service, as it can be used as an input, as well as a bridge or link to help its customers if they are experiencing difficulties.
Because if someone finds problems or disruptions while using the company’s services, there will be no one to help him outside the official website of the company. This also applies to all companies that operate online today, even one of them is like Telkomsel , which is still bravely founded since ancient times.
What is Telkomsel’s Halo Call Center?
I’m sure many people have similar questions because they’re also curious about what it’s like to use a call center that is actually only needed by a few people when there are only errors or interruptions. Of course, the existence of this call center is a form of company to direct its hands so that it can help its users if they encounter problems while using the service.
Since the problems experienced by each customer also vary, usually many of them complain aboutthis time by coming to GraPari Telkomsel to ask and get a solution to their problem. And this is where the Halo Call Center feature is built , which is supposed to save your time and speed up services, so you can get solusi without having to go to GraPari.
Due to the increasingly sophisticated technology, this means that the company can also increase the variety of services according to the needs of its users. This allows the company to innovate by providing types of services to users of Telkomsel providers. The Telkomsel card is divided into several types, such as Halo, Simpati, Loop and As.
With a variety of Telkomsel cards , customers will not only get the same problem, but they are quite diverse. Therefore, the company has released an innovation to provide several Halo call center services to effectively overcome all of the above issues. It turns out that the variety of Telkomsel call centers is also quite interesting to watch.
24-hour Call Center for Telkomsel users
For those of you, Telkomsel users, you don’t have to worry if you run into problems even in the middle of the night. Because the call center created by Telkomsel has a 24-hour operating system, so it allows you to contact it at any time if there are disruptions in the network.
Thanks to the Halo call center , of course, you will not have to leave your home to go to GraPari Telkomsel points , because you will only be served by contacting the call center. Although people are aware of the existence of this service, the proof is that many people do not know exactly how to contact the call center. If you want to contact such a service center, this can be done for a fee or for free.
The way you can do this if you want to contact the call center by calling 188 for subscription users for free services. As for paid services, this will be felt by users prepaid for rp300 for each call if they call 188. There is also an alternative for you if you want to contact him using another operator number, namely 08071811811.
Social Media Customer Service
For those of you who use social media like Facebook, Instagram, and Twitter, accounts with usernames @Telkomsel you need to know even if you’re not intentionally. Perhaps many of you think that social media accounts are ordinary social media accounts that are used by the company only as a formality to show their products.
Although this social network is not limited to its function, as it turns out that Telkomsel has created the account itself, so it can also be used as a form of customer service or call center for social media users when they experience problems with Telkomsel providers. So, if you can’t or don’t let him contact the Halo call center, you can complain about problems via social media.
To be able to complain about problems on the card, you can try to file a complaint through one of the social media platforms, such as Twitter. In this way, you just need to send a direct message to your Twitter account @Telkomsel problem you are experiencing. Later, customer support will provide solutions or answers to the problems you are currently experiencing.
All those who are loyal customers from Telkomsel are advised to follow social media with Telkomsel, because in addition to being used as a call center, you will also be able to get interesting information about the promotions offered by Telkomsel.
GraPari Offline Outlets od Telkomsel
If you have tried to contact a call center via social media or a Halo call center via a call, but you have not received a good response due to signal limitations. Thus, the only way that can be done to report complaints that are felt is to visit the offline store from Telkomsel , namely GraPari Telkomsel.
Visiting Telkomsel grapari , of course, it will allow you to get solutions to all the problems you receive. Some problems or service requests from Telkomsel customers coming to Telkomsel points of sale are aimed at reactivating the lost number, it can also be upgrading the 3G card so that they can enjoy access to the 4G service, to replace the new card because the old card has been lost.
The advantage of visiting GraPari Telkomsel is that the solution provided by the customer service can definitely be solved to ensure clarity and results if you visit the point of sale. Even if you find that your problem cannot be overcome, Telkomsel at GraPari will certainly offer other services that can help Telkomsel users , whether it offers a new card or others.
There are several reasons why you don’t have to hesitate to be able to contact the Telkomsel service. Because there is no denying that many people actually have problems, but lazily complain to the Halo call center , since many of them imagine that they will not receive a clear solution.
In fact, for Telkomsel users , everyone also admitted that the services provided through telkomsel’s customer service are very satisfying and always provide the best solution. This is more than enough to consider what the quality of this provider is. What’s more, its friendly service will make its users feel comfortable in filing complaints.
Compared to users from other network providers, we see that Telkomsel is a provider that ranks first in terms of the number of users as well as quality. Moreover, the quality of the network, which can already reach all areas in Indonesia, is also one of its facts. What’s more, customers feel calmer with Halo’s call center to troubleshoot network issues.