General Insurance Call Center Information Axa Mandiri
The AXA Mandiri call center is a service provided as a way to facilitate the realization of information to each client. Insurance issues that are very important require a clear and transparent flow of information. For ordinary people, insurance is actually considered quite complicated. Especially with the obligation to pay it, which is considered heavy.
But in reality, insurance offers guarantees when experiencing bad things unexpectedly. This is a form of prevention so you don’t have to worry in the future. Insurance services also provide security at some level. Therefore, it can be said that it is very useful in solving various security-related issues.
Insurance policies are sometimes difficult to claim, especially if some procedures are still lost. Customers often have difficulty requesting the request if necessary. But by calling the call center, then you can get some information. In addition, the call center task also provides the information customers need.
As one of the insurance service providers, AXA offers services to all customers. The AXA Mandiri call center is also a form of facility provided to accommodate all questions. This makes it easier for everyone not to have to come to your branch.
AXA Mandiri Insurance Information
Financial services companies have indeed developed for a long time and provide various services to the public. In addition, financial services such as investment financing, loans and insurance are highly demanded. This is because few institutions are willing to provide these services because they are considered full of risks.
AXA Mandiri is also a financial services company involved in several service sectors, one of which is an insurer. The AXA Mandiri call center is given to meet these needs quickly. Provision of information services related to policies and conditions when making a claim about an insurance policy.
In fact, this company was established a long time ago, precisely in Paris since 1817, where financial service providers began to appear. Then, as it continued to grow rapidly due to acquisitions, it changed its name. 1985 became the year that AXA became the official name along with the acquisition of the Drouot Group.
This insurance service provider then developed around the world, one of which was Indonesia. In Indonesia, AXA collaborates with Mandiri to strengthen its market network. No for nothing is that more than 1300 branches in Indonesia have been established. Along with having 2300 financial advisors in various cities.
The large number of established branches aims to give everyone the opportunity to obtain an insurance policy. In addition, there are many things that need to be insured, such as health for other valuable goods such as vehicles. This insurance will be very useful when necessary when the customer experiences unexpected things.
AXA Mandiri Call Center Service
As a concern for each of its customers, AXA Mandiri provides call center services in various ways. The call center can help when you are experiencing claims issues, claims changes, and other services. The method is fairly easy when making a call at (021) 3005 999 during working hours.
- Standalone SMS AXA
One of the services that customers can use is via SMS. Unlike complaint calls, you can enjoy SMS services for 24 hours. This is most useful when at certain times outside of working hours you need something. For example, try bad things and want to claim insurance.
You can send an SMS to the number 67999 with the number that was registered. Make sure you have registered your personal number to facilitate the verification process. But unfortunately, this SMS service can only be accessed by the providers Indosat and Telkomsel. While a number is used only for a policy number.
- AXA standalone fast response
Another service that can be used besides the AXA Mandiri call center is called Quick Response. But unfortunately this service can only be done for customers who are in the Jabodetabek area. For customers living in the area can contact by phone (021) 3005 8788 on weekdays and times.
- AXA Voice
This service is quite unique by simply calling (021) 3005 9999 and getting some important information. For example, number 11 to find out the price of the unit, number 1423 about information about changes in policy data, and so on. This service is quite useful for people with a high level of activity.
AXA Mandiri Company Address
If you are not satisfied with AXA Mandiri’s call center services, you can go to the station. Its head office is in Jakarta, the only one is jl. Prof. Dr. Satrio Kav. 18 brass city. Guests can visit The AXA Tower GF Floor during the week from Monday to Friday.
However, if you want to submit a particular complaint, it can be sent to the same address, but addressed to Up. AXA Financial Complaintmanagement Unit. You can file multiple claims related to insurance issues. For example, if you submitted data changes but were not answered.
For customers located in East Java and its surroundings, there is no need to go to Jakarta. This is because in Surabaia a branch was also created to accommodate complaints from each client. The address is at Jl. Polisi Istimewa No. 32-38 Darmo, which is fairly easy to reach.
Therefore, you don’t have to worry when there is a problem at an inopportune time. There are several branches that can be treated easily. Call-through service can also be done so that customers get solutions quickly. The service will later help solve the problem being experienced.
AXA Mandiri Insurance Policy Products
As a financial services provider, it is clear that there are many products offered to everyone. Therefore, AXA Mandiri’s call center is to provide detailed information services for each policy product. This service is in the form of premium obligation information for information on the terms and conditions required in insurance.
There are many financial services offered, such as general insurance for special insurance. Each insurance service certainly has its own claim procedure, although it is not much different. But for new people in the insurance world, the difference is quite confusing. It’s not even unusual for them not to understand.
The presence of the AXA Mandiri call center to provide information services to potential customers so that they choose the right insurance. In addition, insurance is an effort to prevent when bad things happen in the future. The error of choosing insurance will certainly cause customers to suffer losses because they do not receive the right compensation.
In addition, it is necessary to understand that this service is not only for individuals, but can be used in groups. For example, for a corporation that wants to keep all assets so that in the future it will be reimbursed when it suffers damages. This allows the owner of the corporation to think calmly about the management of the company.
Although there are several ways to get such information services, you need to make a call on an official line. The goal is not to be exposed to fraud on behalf of the company. It is also worth remembering that this service is free to some extent. Therefore, the AXA Mandiri call center is very useful for customers.