Use Akulaku to Whatsapp Call Center for customer complaints
Akulaku, which is a financial services platform where the standard has gone global, certainly provides an Akulaku call center that customers can contact if they experience problems or try to file various complaints. The goal is for Akulaku to be able to contact its customers properly and transparently.
Akulaku offers you the opportunity to carry out online shopping activities with the help of credit services. In fact, you can buy and provide cash loans, which are very flexible. So, the presence of Akulaku here seeks to make life easier for its customers when carrying out various transactions.
The services provided by Akulaku include buying a loan followed by buying internet quota and data packages, paying BPJS bills, PDAM and PLN, and even buying airline tickets. All payment and purchase activities can be made on credit and even provide a loan.
Unfortunately, in the service of Akulaku, of course, not all customers feel satisfied. For this reason, Akulaku provides various Akulaku call center channels, so customers are free to contact their partner at any time. Here are some ways customers can submit a complaint and questions through the call center.
Communicate your complaint through customer service
One way to contact them to ask questions or get information is to contact Akulaku customer service. You can also access this CS without borders , which is for 24 hours. Not only that, but also free calls can be received.
If you would like to contact the Akulaku team using this method , you can contact the Akulaku call center 1500920. With this number, you can insert various questions and complaints about Akulaku’s questions and complaints about details and loans. You can also point out a number of other obstacles.
The method of submitting customer complaints and inquiries through this call center is considered more efficient. Because in addition to the 24-hour service, through this CS you can directly contact the Akulaku team, who are competent and have the necessary knowledge to quickly solve problems.
Although not as simple as live chat, the Akulaku call center can clearly and directly provide direct answers to customers so that customers do not have to be confused to find a solution to every obstacle they face. Customers are free to ask questions indefinitely, as long as it is in line with the complaint procedure.
try the complaint service by email as well
In addition to the fact that you can submit complaints and questions about Akulaku through the call center, you can also do this through other platforms or media. One of the media usually used to file complaints is through the official email of Akulaku. Here you can easily express what you want to convey.
The email address you’re going to date cs.id@Akulaku.com. This method has always been the most popular method of communication. All you have to do is create an email with the message “Complaint” or “About the question…” as usual Subject. and start filling in the body of the email with what you want to pass to Akulaku.
Unfortunately, this channel has its drawbacks if you want to use it to complain or submit questions. Unlike the Akulaku call center , which tends to respond quickly, it takes a long time to receive answers from Akulaku staff or employees via email.
This is because the email you open is not always mediocre compared to call centers, so there is a possibility that it will take a long time. Even if you have received a response, the staff will usually direct you to the FOI department or other social media for a faster response.
Whatsapp Like Complaint Media yang Easy dan Simple
There are other media that are much simpler and easier to use to ask questions and make direct complaints than Akulaku’s phone and email center , namely WhatsApp. As a popular messaging medium, WhatsApp is definitely a friend to almost everyone in the world to exchange messages and information.
Therefore, Akulaku also takes advantage of the popularity of these media to be able to connect with its customers in a more flexible and inexpensive way. Although it uses WhatsApp media, the Akulaku chatbot does not fully respond to the messages you send. With this method, you can continue to be in direct contact with Akulaku employees.”
Similar to using Akulaku’s call center, you can freely communicate your various questions and complaints through this live chat via WhatsApp. All you have to do is start a conversation with what you want to make clear. Don’t forget to include evidence of your complaint so that it can be processed immediately.
When submitting complaints , be sure to use clear, concise, easy-to-understand language and not to use language that you don’t understand. The clear language makes it easier for Akulaku’s team to understand the natural problem and immediately find the solution they need. Be patient, wait for the response of Akulaku’s team.
The 081113508161 number has a WhatsApp contact number. To get an answer from Akulaku’s point of view, you need to be patient, because it will take some time. Make sure you ask questions in a language that is easy for staff to understand.
Come directly to the AkulakuOffice near Clearer
The last possible option if you have a lot of important questions or complaints that you want to submit is to go directly to the akulaku office. The call center of Akulaku or WhatsApp is used for free, but it will take some time to find an answer and a solution to the various problems that have arisen.
If you want a quick and clear answer, you can immediately come to the office and talk to the officer there. Unfortunately, this may seem a bit confusing. Akulaku’s office can only be visited by customers living in the area of Jabodetabek , because the distance is still affordable.
Unlike customers, whose home is far from the territory, it will certainly be difficult. Not to mention the cost, which needs more. Therefore, clients are advised to take advantage of the media previously provided by Akulaku to make it easier to deal with questions and complaints, as well as to submit problems.
You can also take advantage of the help center in the Akulaku app. Here you can give any feedback you need. The first step you need to take is to download the Akulaku app on your phone and then log in to the app. Search for the feedback icon and you can provide feedback.
It is quite easy to contact Akulaku, despite the fact that he did not go directly to Akulaku’s office. As with the development of technology, everything can be done online or by phone. While there are currently no more diverse channels outside of WhatsApp, Akulaku is still able to meet the needs of customers who need solutions.
If you want to contact Akulaku, all you have to do is decide whether to use the call center, via live chat on WhatsApp, or via an official email message. All mods you can try depending on your own convenience , including a very powerful Akulaku call center.